We read a few comments on different sites with displeased customers, but found our experience very straight forward. No up selling of features a bonus!

Easy online booking and rates much more reasonable that the rental car sites.

The car was due a service and the driver airbag didn’t work. Car wasn’t safe to drive.

Staff at Surprice upon returning car were rude and are currently trying to con me over supposed damage damage to car. Currently in dispute. Almost missed our return flight as initially refused to take us back to airport and had to cal a taxi. Spoliled our holiday.

The car exceeded my expectations as it was upgraded for free. Staff was very friendly & helpful. The only minus was the waiting time for the shuttle car at the pick-up meeting point. Also, it wasn’t possible to get through to the reception to find our how long was the waiting time.

All went fine.

Worst rental car place. Terrible customer service. So many hidden fees that were not made aware when booking through easyrentcars. Hidden fees cost me just under 100 euros to pick up the car and more hidden fees when dropping it off. Never choose surprice rent a car, its cheap on easyrentcars but they will make their money off you one way or another.