There were very few people, and the process was straightforward. The service attitude was excellent, and there was no pressure to purchase additional services.

The service was excellent. However, I specifically reserved an automatic car, but upon retrieving the vehicle, I was informed that there were none available, which was quite disappointing.

Max sped us through the process from the welcome desk to showing us the car. HE PRE-EMPTED ANY QUESTIONS WE HAD AND MADE THE WHOLE PROCESS SEAMLESS. Particularly liked the way he showed us the size measuring card for bumps and dents that would count or not, and also appreciated the lack of hard sell trying to make us upgrade. A terrific experience!

Very clear interface on Easyrentcars, enabling a quick booking process.

Happy with the car. Picking up was a bit slow but this was because the car turned up late from the previous customer. Only thing I wasn't totally happy with was while checking the car before driving away I was asked again about what insurance I'd taken out. I thought I'd sorted that at the desk not to be questioned in the car park.

All fine, only issues I had was because of my lack of computer knowledge