Aside from the fact that the rental price was cheap, the staff kept trying to scare me into buying additional insurance by emphasizing the deductible. Just ignore them if you don't need it. Everything else was fine.

The car rental company requires a €480 insurance fee for cross-border rentals, which was not communicated by the platform in advance. The platform also sold its own insurance. The additional insurance cost more than the rental itself. Customer service couldn't resolve any issues. Whether the platform is malicious or simply less competent and responsible, as a platform, it should at least have clear information from the rental company. Leaving customers to deal with the rental company's unilateral demands abroad is unacceptable. I will avoid using it in the future as much as possible.

Their only solution for a ruptured tyre was to ask me to drive 400km each direction to replace a car !!!

The service was very helpful

Address via satnav sends to wrong destination although it was only a street away it was impossible to find. The phone number available had no response. Ended up driving down random street to find it

QEEQ were helpful but even they could not get in touch with the company.