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Live chat Email us Service Code: 5807723218
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Reviewed: Mon, Jul 1, 2019
About Apex: 10.0 /10
I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.
About QEEQ: 9.0 /10
Economy | Hyundai Accent 2 Doors or similar

Relevant Reviews on Apex Melbourne Airport

Virgil Hal

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Reviewed: Sat, Mar 15, 2025
About Apex: 10.0 /10
Airport pick-up and drop-off were very convenient. They proactively upgraded our vehicle to a Renault SUV with only 40,000 kilometers, making our self-drive trip along the Great Ocean Road much more enjoyable.
About QEEQ: 10.0 /10

Laura Vásquez Vallej

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Compact SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Aug 13, 2024
“The best”
About Apex: 9.0 /10
The car exceeded my expectations. Beautiful, very well maintained and comfortable to drive.
About QEEQ: 10.0 /10
It was a bit complicated the first time but then it became easy
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Gavin Dora

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Reviewed: Sun, Aug 12, 2018
About Apex: 10.0 /10
The service attitude is great and friendly. Almost no waiting in line. The shop even upgraded our Kia K5 to a seven-seater Outlander for free. It was awesome since we had exactly seven people.
About QEEQ: 10.0 /10

J.Hughes

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Economy | Suzuki Swift or similar
Reviewed: Wed, Apr 24, 2024
About Apex: 8.0 /10
The car was generally well presented. I did however find some damage to the front bumper that had been sprayed over but washed off. In fairness I mentioned this and they accepted it and promised to repair it properly
About QEEQ: 8.0 /10
Worked well, communication good

A.Lord

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, Jan 20, 2020
“Perfect car and rental agency!”
About Apex: 9.3 /10
Our whole experience with Apex has been incredible - particularly as I am a young driver. I have rented cars from various other providers and I would now never go elsewhere. Apex were the best value rental agency, with no charges for underage drivers, or additional drivers. On top of that, the car was perfect for our entire journey.
About QEEQ: 10.0 /10
On the whole, the platform was perfect for our needs, customer service were quick to respond and accurate with their replies.

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