Apex, Melbourne Airport Car Rental

3% OFF

Best price car rental
Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Apex - Melbourne Airport Information, Car Rental Instructions & Policies

Store Location

5 Western Avenue, Westmeadows, VIC 3049

Telephone

(03) 9338 0183 / 1800 2739 2277

Pickup from Branch or Car Park & After Hours Pickup

The Apex - Melbourne Airport car rental location is located out of the airport

Please contact the staff to pick you up to Apex - Melbourne Airport car rental when you arrived.

Virgin, Tiger, Jetstar, Rex, and International Flights 1. After collecting your luggage, phone our office on 1800 449 839 for a shuttle pickup. 2. Start from T3 and cross the first 2 crossings. 3. Turn left towards flag poles. 4. Cross next pedestrian crossing look for Hotels and Off Airport Parking shuttles Shelter. Qantas Flights 1. After collecting your luggage, phone our office on 1800 449 839 for a shuttle pickup. 2. Start from T1 and cross first 2 crossings. 3. Turn right towards flag poles. 4. Cross next pedestrian crossing look for Hotels and Off Airport Parking shuttles Shelter.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00	08:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 9999/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Kangaroo Island, Phillip Island

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Melbourne Airport

3.1 mi from Essendon Airport

10.3 mi from Melbourne City Heliport

Railway Stations

9.8 mi from Flagstaff Train Station

10 mi from Southern Cross Station

10.3 mi from Parliament Train Station

Hotels

0.7 mi from Ciloms Airport Lodge

1.6 mi from ibis budget Melbourne Airport

1.7 mi from Holiday Inn Melbourne Airport

Other Landmarks

10.4 mi from Federation Square

FIND ME A CHEAP RENTAL

Map view of Apex Store Location

coordinates: -37.684424 144.8795083

Location Images

The Rental Desk

Guest Reviews

Total points： 8.9 / 10 Very good

Vehicle condition: 8.9
Vehicle cleanliness: 9.5
Spaciousness: 9.2
Counter staff: 8.7
Pick-up location: 8.4
Drop-off location: 8.3
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

D.Koh
Melbourne
8.8 /10 Very good
Reviewed: Wednesday, April 24, 2024
Like: Good customer service in shuttling customers between airport and company.
Dislike: -
Read More >
Vivienne
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Like: Car is clean and new
Dislike: Nothing
Read More >
Cem
Melbourne
8 /10 Very good
Reviewed: Wednesday, April 24, 2024
Like: Really easy to find and pick up.
Dislike: Nil
Read More >
M.Wong
Melbourne
9.6 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Like: No additional surcharge for different drop off location Friendly staff, good shuttle service
Dislike: Extremely slow GPS
Read More >
B.Giddens
Melbourne
9.4 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Like: Everything
Dislike: Nothing
Read More >
P.Bloch
Melbourne
5 /10 Average
Reviewed: Wednesday, April 24, 2024
The car had high mileage, over 100 000 km. It broke down on a remote highway on Kangaroo Island, had to be towed, and when it couldn’t be fixed on the island, it was towed to the ferry and we were charged $ 320 for the towing to get it back to Adelaide. Extremely bad experience.
Read More >
K.Gan
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Excellent car. We booked Hyundai imax and got offered a Kia carnival. Heaps better car than we expected, we love it!
Read More >
Anonymous
Melbourne
8 /10 Very good
Reviewed: Wednesday, April 24, 2024
When we picked up the car the guy at the counter said it would be alright if we brought back the car with 75% full tank. By the drop-off the lady asked why it wasn't full. Bit of miscommunication there, but in the end 75% was fine.
Read More >
J.Paulson
Melbourne
7.3 /10 Good
Reviewed: Wednesday, April 24, 2024
Extremely limited hours for a rental location at the airport - closed at five.
Read More >
P.Gray
Melbourne
8.3 /10 Very good
Reviewed: Wednesday, April 24, 2024
The car was not in the best condition and not a new model. No Sat NAV which you would have expected on a newer model but this was probably why this was a good deal.
Read More >
Anonymous
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
The car was great and very easy to get used to.
Read More >
Anonymous
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Apex car rental provide good service and tip top condition vehicles
Read More >
M.Oh
Melbourne
9 /10 Excellent
Reviewed: Wednesday, April 24, 2024
The car exceeded my expectations. The car condition is good, new and it is very clean and comfortable.
Read More >
Anonymous
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
The staff were very helpful. I had an issue with the car that I originally booked and they were able to change this for me immediately. The staff are very friendly and keen on helping you to the best of their ability. I will continue to book with Apex in the future.
Read More >
Anonymous
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
I had an issue with pick-up due to my flight being delayed and me being unable to change my booking to after hours pickup. The customer service was amazing from the manager as he was able to change my pick-up time, day and location due to the circumstances which made my life so much easier. The car that I received was also so much better than I expected. The Hyundai Accent had car play and cruise control which was perfect to use for road trips across great ocean road.
Read More >
C.Dixon
Melbourne
8.7 /10 Very good
Reviewed: Wednesday, April 24, 2024
The car was great . Almost new and very comfortable. It was great value
Read More >
Paul C
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Apex were great to deal with. No problems at all.
Read More >
Abdul Moiz
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Car was in very good condition and drove pretty well. The staff were helpful and cooperative.
Read More >
Vanessa
Melbourne
9.3 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Instructions at Melbourne airport for pick up needs to be updated. I called apex and was directed with much ease. Car was great and staff very friendly.
Read More >
Anonymous
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
The car and the service was great.
Read More >
B.Village
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Absolutely top notch. We, unfortunately, had a couple of problems develop with the first car we were supplied out of Melbourne. Our first opportunity to address our concerns was when we reached Sydney. The fella who helped us out (Peter?) was exceptional. He was quick to recognize and agree with our two concerns and had us out fitted with a new vehicle right away. The efficiency of how we were dealt with was impressive and he even went well beyond the call of duty to help direct us properly towards our destination point. My wife and I drove away from this experience feeling truly valued as customers and we have recommended your firm to others already.
Read More >
J.Martin
Melbourne
8.3 /10 Very good
Reviewed: Wednesday, April 24, 2024
The car was great for a small car. The Melbourne pick address wording is different to what is actually displayed so that was confusing and we needed assistance
Read More >
A.Lord
Melbourne
9.3 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Our whole experience with Apex has been incredible - particularly as I am a young driver. I have rented cars from various other providers and I would now never go elsewhere. Apex were the best value rental agency, with no charges for underage drivers, or additional drivers. On top of that, the car was perfect for our entire journey.
Read More >
Tony
Melbourne
9 /10 Excellent
Reviewed: Wednesday, April 24, 2024
The car exceeded my expectations. I was very happy with the Kia Cerato I was given
Read More >
Anonymous
Melbourne
7 /10 Good
Reviewed: Wednesday, April 24, 2024
Apex clearly has older vehicles (the one I received was 2015) but great value.
Read More >
Mrs Beaumont
Melbourne
9.7 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Very good company and friendly and helpful staff. Nice vehicle conditions. Will definitely use again and recommend to friends
Read More >
Y.Birnbaum
Melbourne
9 /10 Excellent
Reviewed: Wednesday, April 24, 2024
very nice and helpful staff at pick up, the car was great. only problem I had is with drop off. I wanted to change the drop off location from the airport to downtown and customer service didn't agree arguing that the car was already booked for another ride from the airport the same day. this is a 30 minutes drive from one branch to another, I'm sure they could have find a way to solve it if they wanted.
Read More >
d.cloud
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Brilliant value
Read More >
H.VU
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
friendly staff, quick process
Read More >
N.Runnalls
Melbourne
9.3 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Had to wait 35-40 mins for shuttle from airport when told by phone would only be 10mins.
Read More >
Umer Afzal
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Speedy Services, hassal free pick up and drop off. Cars are nice, comfortable and clean. No hidden charges, no pressure for buying extras.
Read More >
Rashid Ahmed
Melbourne
9 /10 Excellent
Reviewed: Wednesday, April 24, 2024
I have used Apex previously and I have never been disappointed ! Always good and clean cars ! Excellent customer service ! Will always use Apex !
Read More >
Anonymous
Melbourne
2 /10 Poor
Reviewed: Wednesday, April 24, 2024
Apex did not provide the Mitsubishi or similar vehicle but provided a granddad people carrier!!!! Apex staff refused to honour the reservation despite several requests.
Read More >
G.Player
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Very good service & good quality car
Read More >
Bianca Nguyen
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
Good car. Good service!
Read More >
B.Held
Melbourne
10 /10 Excellent
Reviewed: Wednesday, April 24, 2024
I was given a free upgraded version with all extras in it. Shuttle to and from Airport was very quick
Read More >
T.HIDAKA
Melbourne
8.7 /10 Very good
Reviewed: Wednesday, April 24, 2024
メルボルン空港でピックアップしてもらう方法が電話のみで英語のできる娘がいなければ、ピックアップの場所も分からなかった。レンタカーは元々日本車でナビもつけられのに、検索機能も貧弱なカーナビでした。
Read More >