Very satisfied. The store clerk was enthusiastic and patient. The store is just across the road from Seville train station, a 2-minute walk. The car was parked in the parking lot downstairs, very easy to find. The car had only 30,000 kilometers, so it was quite new. The clerk proactively asked if we preferred a petrol or diesel car, very nice. The deposit of 2000 Euros was fully refunded to the credit card within half a day after return. Overall, a perfect experience.

Very good.

Lots of hidden fees (gas, early drop off, large deposit, etc) terrible customer service on day of pick up. The service rep made us so angry we wanted to cancel but then were informed we couldn't without talking to the third party booking service. Not in Bilbao airport and very difficult to locate for return. Only positive thing I can say is the car was in good condition. Still waiting for deposit, though it's only been a few days. Wish I would have read more reviews prior to reserving. Won't book with them again.

We didn’t get the 7-seater we booked - instead they gave us a 5-seater. Customer service was very, very slow. It took us an hour to pick up the car even though there was only one other customer picking up. Shuttle bus was not signposted at airport and we were not informed by email.

Car was excellent. Very dissapointed with counter service, waited long and was "forced" to buy additional insurance despite explained that I had full covered insurance.

Booking platform was great, will use again