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Terrible

Reviewed: Sun, Jul 14, 2024
About Hertz: 8.0 /10
Terrible customer service, no car available even though I had 1 reserved for 8am they had no car to give me, had to wait until 10am for car, Customer service assistant Soco was unpleasant and unhelpful extremely unprofessional
About QEEQ: 10.0 /10
Medium SUV | Nissan Pathfinder or similar

Relevant Reviews on Hertz in United States

Belinda O'Neil

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Reviewed: Mon, Feb 17, 2025
About Hertz: 8.0 /10
Purchasing full insurance is definitely necessary, as it makes handling any issues much easier.
About QEEQ: 8.0 /10

Joan Hardy

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Reviewed: Wed, Apr 17, 2019
About Hertz: 10.0 /10
Overly enthusiastic... The pickup time was faster than other car rentals I've experienced before. However, they strongly pushed for additional insurance, even though we had already purchased full coverage.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Fri, Aug 26, 2016
About Hertz: 10.0 /10
Picked up the car at Miami Airport. The signage was very clear, directing us all the way to the rental center. The queue was a bit long, but we got a really good car that easily fit 5 pieces of luggage. Returned the car at Orlando Airport. After inspection, the staff even drove us to the terminal entrance for our airline, which was very considerate. Hertz offers great service and well-maintained vehicles!
About QEEQ: 10.0 /10

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Economy | Mystery car or similar
Reviewed: Thu, Aug 4, 2022
“My first time using QEEQ, and I'm satisfied with the experience!”
About Hertz: 9.0 /10
Hertz is one of the more reliable choices at LAX. The shuttles are frequent and the rental process is pretty straightforward. Lines can be long, but I think this is common now at all rental agencies.
About QEEQ: 10.0 /10
My first time, and I'll be coming back next time I need a car rental! Managing the reservation was easy and flexible on the QEEQ app, and the price I found on QEEQ beat those I found on any other platform.

C.Monghur

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Mini | Chevrolet Spark 4 Doors or similar
Reviewed: Fri, Dec 13, 2019
About Hertz: 6.7 /10
they could have let me know that I needed a credit card and that they were doing a credit check
About QEEQ: 9.0 /10

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