Picking up and dropping off was very easy

Car was upgraded at a discounted additional cost to an SUV.

QEEQ got me a great deal and the booking process was easy. The app also helped with a paperless pickup

The woman at the counter at pick up was excellent!

Я очень долго ждал оформления (почему? Ведь машина была предоплачена). И потом снова ждал на выдаче. Мне постоянно пытались продать дополнительные опции. В конечном итоге мне выдали машину с меньшим объемом багажника, чем я заказал. Это был мой первый опыт с Thrifty, и мне не хотелось бы его повторить. У Thrifty высокий рейтинг, так что, возможно, мне просто не повезло.

Все отлично! Благодаря вам перестал заказывать машины на домашних сайтах любимых прокатчиков.

We loved our car! It was a higher category than what we book as no smaller cars were available. However service at the desk was awful. The lady tried to make us upgrade our vehicle and ask for about 200 Euros more, without telling us that anyway – also without paying more – we would have had the same vehicle as no other available. She insisted a lot trying to put us off from sticking with our original choice. Extremely annoying and time consuming. She also insisted a lot to make us purchase an insurance that we already had! Not impressed.

We love this website and your customer service is amazing

It took forever to get the car at pick up! The staff didn’t seem to know what they were doing and the staff were totally incompetent. Nearly a 2 hour wait for a car is ridiculous! Would never use again!