Easy and Convenient

Car too big for me. I didn't reserve a SUV and didn't want it but I had no choice

Counter staff member was not helpful at all I questioned him on a number of things regarding the extra insurance payment he said was essential and he wouldn't release the car with me paying for it. After offered me an upgrade and I refused, he then gave me a Mitsubishi outlander which is a much smaller vehicle than the Ford Edge. When I asked what else was available he said. Nothing. Simple one word answer.

It took a long time for shuttle to pick up the car and a long time to do paper work!

Excellent from EasyRentCars!

Very good but interior a bit grubby and really poor radio

I didn’t get the car I wanted which was the convertible mustang, I instead was given a massive jeep and offered no discount or apologies for this. Customer service guy was so rude and disinterested that I actually felt bad for him. Honestly such a mistake getting my car from here, should’ve gone somewhere else. Also the guy tried to sell extras without revealing full price. He said £7.99 but failed to mention this was PER DAY! So glad I checked the final price before paying and asked him to remove all of the extras.