Good Car Rental with helpful staff

Satisfied

I was satisfied with the quality of service. Even though I struggle with foreign languages, I was still able to pick up the car smoothly. The vehicle had quite a high mileage, but its condition was still good. The car inspection during drop-off was quick, and I only waited a short time before taking the shuttle bus back to the airport.

Highly satisfied

Staff was friendly a nd helpful No major issues

the biggest issue I had is the confusion over the requirement for over-sees driver permit...the translation of my US license. I was told I needed it during booking. I panicked cause I didn't get it. Then it was never brought up when we picked up our car. ?

Arrived and waited 35minutes for pickup, to then be told theres too many people for the minibus and would have to wait a further 25minutes until the bus returned. Poor quality car, radio didnt work, cruise control didnt work, shook\made odd noises at higher speeds. Ended up with a chip in the windscreen from a 2 day car hire, which results in me being charged £650. Complete rip off. Will never use again, along with advising everyone else not too.

Great, used the rebook reduced price facility.