Avis Orlando International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Poo......

J.Gemmill

United States

Reviewed: Tue, Feb 4, 2025

About Avis: 4.0 /10

We were supposed to get a saloon car but they didn't have one so we had to make do with large pick up truck. We told them we wanted a car or even a SUV but they wouldn't entertain us. The girl at Avis was very unhelpful. We managed to go to Avis office in Kissimmee the following evening and they exchanged the truck for a saloon car. However the saloon car then became faulty with all electrics closing down. So no blinkers and nothing showing on dashboard. Very frightening. We had to go back again the next day and eventually got a small SUV. Terrible service from Avis at MCO.

About QEEQ: 10.0 /10

Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. In order to assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.