Smooth and pleasant

The service provided by Dollar is average.

The car was excellent and in good condition. Very clean. It took about 20 minutes till it was brought from a different location

Very easy to book and good price

While I understand that the day I picked up the car there was a huge demand for cars and the staff didnt have visibility on when cars would be ready but (a) they were very unhelpful / on the verge of rude when you asked for any sort of an update and (b) I am shocked that Dollar hasn't implemented a better logistical system so that they don't over book cars and cause people to wait multiple hours for a vehicle!

Good consistent experience. No sales pressure is a big plus.

Price drop protection is a big time and money saver. Insurance coverage clinches the deal for those of us who are resident outside the US.

I very much appreciate that Dollar had a car for me (there were not many to be had at that moment). A previous user must have gone through some tar and it would have taken some more time to clean that off the car. So, I'm glad that Dollar had a car for me; but it meant that I needed to drive around with a rather unclean car for the weekend.

I was impressed with the price drop system and it has prompted me to turn to easyrentcars.com once again since this rental.