excellent value for good car hire, but limited online booking process

Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.

Simple booking procedure with competitively priced cars.

Staff excellent.. friendly.. professional.. could not fault.

Love qeeq .. use all the time .. great prices .. no price drop this time but overall smooth transaction.

Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .

Good booking process

The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!

Great idea to rebook and get a cheaper price right up to the day of hire pick up. We only saved £3 on this occasion but any saving is appreciated.

The staff appears constantly overwhelmed and the wait times are unacceptable (second time this year I rent from this location). There was a line snaking out the door to return vehicle and I had to use the key drop off else I would have missed my plane. They should invest in the same technology as other Hertz/Thifty locations where staff meets incoming cars with hand held device that checks customer out. Last time I picked up a car from this Hertz location it took over 45 minutes to get out! I will definitely make sure I rent from one of the other agencies next time I'm in BOD.

Worked like a charm, great value.