The car rental and return process went smoothly. Customer service replaced my car with a more cost-effective Ford as per my request. I drove nearly 9000 kilometers, and the car was in great condition.

Very satisfied

The store is about 50 meters to the left after exiting the international arrivals hall at Istanbul Ataturk Airport. The store is small, and the young guy who attended us had a full beard and was quite enthusiastic. The highway toll system is already set up in the car, you just need to confirm the charges when returning the car, which is just a few liras. After completing the paperwork, the car will be driven to a spot outside the hall under a RENT CAR sign. The driver handing over the car does not speak English, so if there are any issues with the car, remember to take photos and show him.

Convenient and fast.

Could not ever get through to an English speaking operator for the customer service numbers provided me even though it was offered on the call menu. Just infinite waits and call was never answered. Also 5 days after turn in and there is still an extra "deposit" charge still on our credit card. Was supposed to be reversed.