“I was not given the car I reserved and paid for !!!”
About AVIS:4.7/10
Very bad service and a very in polite front office lady. She lied by saying they don’t have XC 60 Volvo that we booked within fleet but up on drop off we found it returned on the same day!
Totally in ethical and not accepted . Will never deal with AVIS and I demand a refund for the rent fee difference .
“Staff were nice, but I was provided with a different car type.”
About Cizgi:6.3/10
The counter staff at Istanbul Airport were very helpful and supportive in delaying our pick up time due to a major delay in our flight. Yet the car we recieved was a minivan instead of the 4×4 we booked, this had a major effect on our trip to Trabzon as we couldn't go through the rough terrain we planned to visit as the car wouldn't have gone through them.
“Would consider Easyrentcars again for future rental in Turkey”
About Windycar:5.3/10
We finally left windy cars with the third car presented.
1st car pointed out no rear reg plate, no problem, it was as stopped by police check, turned back.
2nd car filthy too big and automatic, never drove one before.
3rd car after check and petrol, set off at 11.30am having arrived 9.50am to complete paperwork. On return offered a lift into town.
“They gave us a different car not same exactly little smaller and when we arrived no one there”
About CIRCULAR:4.3/10
But they gave us a car at the night because there’s no car but they gave me car to drive until a night then should come back again to them to change to my car which I booked one think if I didn’t have a credit how can I call to them this is a problem they should be in airport at the time I arrive but about
About QEEQ:10.0/10
Excellent everything is great and telling very fast in the future I will your regular customer very soon just make sure about a car rent be more nice
“Good experience for me and first time renting car from you .”
About GREEN MOTION:8.3/10
Nice car regarding to my requirement, but the counter stuff tried to take advantage of me to sell me things in a very large amount compared to the market price and this behavior is uncomfortable for customers as the first meeting upon receipt of the car
About QEEQ:8.0/10
Buyer if you improve the returning back of the insurance money. I mean if possible in the same time of returning the car.
I wait for 3 hours to get the car.
Counter staff was not helpful and make my experience with Europcar very bad.
I forgot a very important Tablet during the drop off, went back within 30 minutes, but countr staff claimed that the has already been rented and nothing he could do for me.
Car rental locations (incl. in-airport & off-airport)
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M.Alghamdi
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