Very satisfied.

Car was the one I booked, it was in good condition and clean. The desk staff were really efficient and helpful, a lot better than the last time.

The booking platform was excellent and the price freeze works a treat.

Car did exceed expectations for size compared to cost. Wipers freezing was a significant worry. Additionally the tires skidded a few times in the snow. Was a significant worry. That didn’t happen with the exchanged hybrid dodge hornet. The tires and wipers worked well. Both had heated seats. Hornet had a heated steering wheel, not sure if Rogue did. Rogue had far more space overall. A very large SUV. Hornet was more like the RAV4 I initially ordered. I can’t really fault the service desks at all; the people looking after the mechanics of the Nissan Rogue should have done a better job however.

Great service. Was a little worried as a third party vendor but I am so pleased.

The price was very cheap and the car was in excellent condition, with only 6000 miles driven. The high-end model included a navigation system, which was great for long trips!

The car stank of cigarette smoke even though it states clearly you are not allowed to smoke in the car and will be charged for cleaning if you do. The moment we opened the boot we could smell it so Budget must have known about the problem. When we told them about it they said they didn’t have another car to offer us as they were a small agency. Terrible experience.