The service was okay, but we had to wait over 40 minutes to pick up the car, which is rare for a rental company to be unprepared with a vehicle.

Very satisfied.

The staff at the rental company were very friendly, and the car was brand new.

The service attitude was good, and we quickly picked up the car smoothly. We checked the car's equipment in the parking lot and didn't find any problems, so we set off after a quick round. We rented a nine-seater Volkswagen and later discovered that the middle single seat couldn't be folded, so people sitting in the back had to climb in every time they got in (we didn't notice this when we picked up the car as there were only 5 of us). Also, the car was out of engine oil, but when we went to a service point in another city, they were very friendly and quickly helped us add oil. Other than that, there were no issues—the car was stable, quiet, and felt very safe.

Absolutely appaling over 2 hours in an over heated over crwoded office with no communication of wait time .THE WORST POSSIBLE WOULD LIKE TO GIVE NO STARS

No problems great servise