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Live chat Email us Service Code: 4462305082
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Reviewed: Thu, Jul 11, 2019
About PAYLESS: 2.0 /10
Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.
About QEEQ: 10.0 /10
Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.
Large SUV | ford Explorer 7 Seats or similar

Relevant Reviews on PAYLESS in United States

M.Crumlich

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Medium SUV | Toyota RAV4 or similar
Reviewed: Fri, Aug 23, 2019
“I broke down in the desert and I have double insurance coverage and i recieved no road side service”
About PAYLESS: 5.7 /10
The people working here are horrible and have no problem taking your money.
About QEEQ: 7.0 /10
It's not bad, just drop payless rental car.

A.Reed

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jul 30, 2019
“Excessively long wait, nice car”
About PAYLESS: 8.0 /10
Picking up the car was a horrible experience with dozens of people waiting outside sitting on their luggage and a huge line winding out the door. The counter agent wasn’t overly friendly and I felt like she was trying to trick me into spending more money. The car was great and everything after getting in the car was excellent.
About QEEQ: 8.0 /10

n.patel

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Full Size Van | Ford Econoline or similar
Reviewed: Sun, Jun 23, 2019
“vehicle was given 2 hours late and i was late 1 hour and charged late fee. terrible.”
About PAYLESS: 4.0 /10
it took them two hours to find the vehicle it was given late and i was later for an hour and charged me late fee! horrible company!

T.CLAYBURN

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, May 8, 2019
“disappointing”
About PAYLESS: 5.7 /10
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
About QEEQ: 10.0 /10

E.Rivero

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 15, 2018
“Easy to rent”
About PAYLESS: 10.0 /10
Like: Love everything prices location service everything!!

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