I enjoyed driving the vehicle and did not have a problem. Vehicle did not have a key fob.

The service process was very smooth.

Good experience, renting a car in the U.S. is really convenient.

Very satisfied

It's okay. The trunk can fit at most one suitcase. If you have two large suitcases, one will need to be placed on the back seat. Using a convertible really spoils the view.

The counter server upsold extras that were not required and was deliberately vague about some of them, making some sound essential and others to be better value then they were. My first car got a puncture / flat tyre. The call centre I dealt with gave appalling service twice and sent me to the wrong depot for a replacement. The staff organising the replacement were also abrupt and condescending. The drop off was very quick and efficient but I would never use Dollar / Thrifty again.