Overall satisfied with the service.

Picking up and returning the car was very convenient. Originally, I booked a mid-size SUV, but received a full-size SUV instead. Although the car had high mileage and my wife was not comfortable driving it, the staff quickly replaced it with two brand new Jeep Cherokees with only 7 miles on them. These new cars accompanied us for 4500 kilometers over half a month in the western USA.

We picked up our vehicle from Nashville Airport and the person who served us appeared disinterested and when we enquired about adding additional drivers he made us feel like we were making his life difficult. The person at the Houston end when we dropped off the vehicle however was fantastic and very helpful. The vehicle itself (Chev Suburban) was amazing and perfect for our group. Plenty of room for the 5 of us and a lot of luggage.

The QEEQ website booking engine is great. Very easy to use, provides good options and clearly indicates what you are receiving for the price. Very impressive.

Like: Both of the staffs that helped us pick up and drop off were very helpful and efficient! The car performed fine, too.