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Terrible long wait for pick up but place was busy. Waiting area small and hot. Counter staff excelle

Reviewed: Mon, Jul 15, 2019
About Easirent: 9.0 /10
See above
About QEEQ: 9.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Easirent Orlando Airport

Boni Itoandon

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Economy | Toyota Yaris or similar
Reviewed: Mon, Oct 7, 2019
“it was a pleasurable experience & I enjoyed the service. I will like to recommend newer cars to use.”
About Easirent: 9.7 /10
I am very please with the service and the process.
About QEEQ: 9.0 /10
No comment

B.McDonald

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Luxury SUV | Mitsubishi L200 or similar
Reviewed: Sat, Jul 20, 2019
“The booking was ok. When I went to pickup the SUV they did not have one.”
About Easirent: 2.0 /10
No and the customer service was terrible. They did not have a SUV nor a car for me and I had prepaid in full. I had to be shuttled back to the airport and rent a car at the last minute so the price was higher than it would have been had I booked it earlier. I am still waiting to be refunded. The attendant there asked for a deposit that could be anywhere from $350-$500 that was not mentioned at booking.

D.Friesen

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Full Size | Nissan Altima or similar
Reviewed: Wed, Jul 3, 2019
“Highway Toll Oversell.”
About Easirent: 6.7 /10
We were unhappy by the long wait in the very small and crowded office. But most upsetting was the pressure put on us to purchase the highway toll package which amounted to $112 Canadian for one week. We were told that if we didn't buy the package we could incur approx $100 US in fines. We were also told that some of the toll booths don't take payment other than through a registered pass system. We would not be able to turn around and thus get dinged with a fine. We tried to explain that we were primarily commuting between our hotel and Disney World. We thought that EasyRent would have a better knowledge of the number of tolls. However, we took their advice and purchased the toll package just to be safe. As it turned out, we passed through no more than 2 tolls. So guess who made the extra money? So what we thought was a great car rental deal turned out to be an extra $112 CND. A learning experience for sure!

G.Hughes-Hubbold

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jun 25, 2019
“Easyrentcars are an agent. Not a rental company. Check the small print.”
About Easirent: 5.7 /10
The line in the office was insane. The whole booking and return process of the site is completely disorganised and has no in-out flow like normal rentals. They just pick random cars off the grass and yard outside. Cars were scruffy. Be prepared to wait at least an hour to collect or return a vehicle.
About QEEQ: 8.0 /10

Ripped off customer

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Economy | Toyota Yaris or similar
Reviewed: Fri, May 10, 2019
“Terrible!”
About Easirent: 6.7 /10
Very disappointed, infact a, ripoff, the car hire from the 1st to the 7th cost us £500.00, which was not expected at all. Basically once your stuck there what else do you do but pay!! The car itself stank of cigarettes. We were given a GPS satnav, useless, even the staff didn't know how to programme it after spending 20 mins trying to set our destination! Basically just a company ripping people off when they know they have you by the short and curlies!!! Would never book online again.

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