Great Experience

Car not ready, long waiting

Counter staff was unfriendly and in rush. However car was in good condition. Few marks on the body fat were not mentioned on the paper, had to make it signed

Easy rental process as always

Slow process to pickup car which unfortunately is an all too common experience. Agent wanted me to sign off on condition of car before seeing it which again is something I've experienced before but really irritates me. Otherwise the car itself was in good condition and suitable to our needs.

Excellent price at the time I booked and everything went smoothly. I would use again.

We had to wait far too long to get a car, along with 12-15 other people. They were terribly short staffed and couldn't cope. While we ended up getting a different car as the staff were besides themselves trying to accommodate all customers, the waiting experience was not good, there is no waiting space or seating.

Dollar struggled to get us an appropriate car because they had none of the requested premium cars available with 4 doors. A dirty suv was offered and refused by us and another one was offered and accepted. Kind of made it up as they went along and would have annoyed me a lot if I was pressed for time.

Easy. Simple. Would recommend.