Great!!

Booked Mazda 3 (compact) but was given Honda Fit (sub compact); a size smaller than what I booked.

Seems QEEQ not able to support on time change request initially. Now if QEEQ could request compensation for the smaller subcompact car given instead of compact car.

There is no counter in the airport. We need to take a shuttle bus to domestic terminal and walk 400 meters to the car office. Otherwise we need to call the office which we don't have the Japanese telephone number. At the counter, the staff sold the car insurance even we already have had a basic one. We had to pay 3000 JPY for another basic insurance. The car is quite old and less function. GPS is the car can be used in English but difficult to find English names. Returning car is different from the pick up point, we were blamed from the staff that we returned the car at the wrong office. We had to drive to another office which near the international terminal. We were confused why the instruction told us to pick up the car at the domestic office. We will never use this company again in the future.

Nice to have shuttle service between airport branch and Naha airport till 8pm. location of the ofdice is nice.

Easy to find staff at the airport. Pick-up and drop-off are very fast. I reserved honda fit car but Times upgrades car to toyota premio with same price.

Friendly UI. Offer the good price and discount.