Overall not bad. There was no option for snow tires during booking. When I arrived and requested snow tires, the Audi Q3 I booked didn't have them, so I had to switch to a Ford Focus Wagon. They counted it as an upgrade and charged me an extra 31 euros per day. Other than that, everything was good.

Very good, quick pickup process

Car did not have what we expected: Sat navigation & at least a backup camera - so was disappointing. However, we did manage with, & get used to, the beeping sensors. We used an app on our phone to navigate but could not plug phone into the car to charge so had to use a map - North Amrica phone plugs don't seem compatible with European plugs - would have been helpful to know!

Did not know anything about a Price Protector but platform work well.

Very good service

Simple and efficient