Picking up the car inside the airport was very convenient. There were 3 staff members at the counter, and though I had to wait in line for a bit, the car pickup area was just outside the door next to the counter. I was pleasantly surprised to receive a brand-new Audi Q5. Returning the car was simple—just followed QEEQ's instructions and returned it to the pickup location. An AVIS staff member was present to inspect the car on-site; I handed over the keys and was on my way. This car rental experience in Calgary was excellent!

Avis provided excellent service.

Very professional

They didn't have the car I ordered. Offered an alternative smaller car which didn't suit our needs. At first they told me to wait for 20 minutes for the car to arrive but after 2 minutes they give me an upgraded car that they had on premise.

The price tracking feature is fantastic, it reduced the price by a couple tens of dollars.

Great customer service, smooth return process