The Europcar rental counter is conveniently located on the right-hand side as soon as you exit Terminal 2 at Frankfurt Airport. The processing time is around 10 minutes, which is fast and efficient. The pickup point is on the lower ground floor, and as long as you follow the signs, you won’t go wrong. Note that when driving out, there’s a barrier – just place your finger on the scanner and it will lift after issuing you a card. For the second barrier, insert the card you received earlier. Returning the car is also straightforward. Follow the airport directions to the designated area where staff will be waiting. You can leave the car and leave quickly without wasting time.

Very satisfied

They won't give you the car even one minute before 7 AM, even though staff are already inside.

The staff were quite patient.

No extra sales pitch, and the attitude was quite standard. However, I booked a VW Touran, but they didn't have it and gave me a KIA CARENS instead. She said the KIA is slightly larger than the Touran, which was true. The car was slightly bigger. But once on the road, I realized it was underpowered. We were three people, each with 2 large, 2 medium suitcases, and a backpack. On inclines, the car lacked power. On many mountain roads, we could only use 2nd or 3rd gear, with the slowest speed at 30km/h. Next time, if the rental company tries to give me a Korean car, I will refuse.