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I booked for wolkswagen jetta, but they gave me nissan altima without any update

Reviewed: Thu, Jul 18, 2019
About Hertz: 6.3 /10
I booked for wolkswagen jetta, but they gave me nissan altima without any prior information/ update about change of the car. The hood of the car was shaking while driving which was scary for me, if it's gonna blow up & hit the front glass while driving.
About QEEQ: 8.0 /10
Standard | Volkswagen Jetta or similar

Relevant Reviews on Hertz in United States

Sandy Madge

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Reviewed: Tue, Dec 17, 2024
About Hertz: 8.0 /10
It's okay. They tried to upsell, but I refused, so there were no additional charges. However, the queue was very long this time.
About QEEQ: 10.0 /10

Orville Trevelyan

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Reviewed: Sat, Oct 19, 2024
About Hertz: 10.0 /10
Overall, quite good!
About QEEQ: 10.0 /10

Ronald Augustus

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Reviewed: Wed, Oct 16, 2019
About Hertz: 10.0 /10
The staff was friendly, and the car return was convenient.
About QEEQ: 10.0 /10

Vera Robbins

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Reviewed: Sun, Aug 29, 2021
About Hertz: 8.0 /10
The staff's attitude was indifferent, but that's just how New Yorkers are—cold, but efficient. No lines for picking up or dropping off the car, very simple.

Wordsworth Alcott

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Reviewed: Fri, Aug 31, 2018
About Hertz: 8.0 /10
Picked up the car from Hertz at Union Square in San Francisco at 19:00 local time on the 19th. We scouted the location a day before, so it was quite smooth. The pickup spot is on the first floor of the Westin at Union Square, on the right-hand side at a small counter. Waited for an hour to pick up the car. They offered us a free upgrade to a larger vehicle, but we declined as we were not comfortable driving a much bigger car. The counter attendant's attitude was indifferent, probably because our English wasn't fluent enough. Without asking, she issued us a bill that included various extras, but QEEQ's customer service helped us cancel the unnecessary insurance costs promptly.
About QEEQ: 10.0 /10

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