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I booked for wolkswagen jetta, but they gave me nissan altima without any update

Reviewed: Thu, Jul 18, 2019
About Hertz: 6.3 /10
I booked for wolkswagen jetta, but they gave me nissan altima without any prior information/ update about change of the car. The hood of the car was shaking while driving which was scary for me, if it's gonna blow up & hit the front glass while driving.
About QEEQ: 8.0 /10
Standard | Volkswagen Jetta or similar

Relevant Reviews on Hertz in United States

Jo Carey

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Reviewed: Sat, Aug 17, 2024
About Hertz: 10.0 /10
The pickup and return process was very smooth this time!
About QEEQ: 10.0 /10

Brady Eugene

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Reviewed: Sun, Oct 6, 2019
About Hertz: 2.0 /10
About QEEQ: 8.0 /10

Z.Ong

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Compact | Mystery car or similar
Reviewed: Mon, Aug 8, 2022
About Hertz: 9.0 /10
Counter staff were very kind and helpful with assigning me a car which suited my needs
About QEEQ: 10.0 /10

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Medium SUV | Chevrolet Equinox or similar
Reviewed: Wed, Oct 16, 2019
“Excellent service”
About Hertz: 9.0 /10
Excellent car experience very quick pick up useful information given by staff
About QEEQ: 10.0 /10
No

K.Patel

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 15, 2019
“Experience of the trip was brought down a bit by the car as a lot of driving was required.”
About Hertz: 7.7 /10
I booked a SUV and I literally got a 4 wheel drive hatch back. Very underpowered. I had questions about EZ pass. The staff brushed off the questions and said I had to deal with a 3rd party pass plate. Not very impressed. When I dropped off the car I had to pick up another car. They just gave me the same crap car back to me as they said they had nothing else left.
About QEEQ: 8.0 /10
No comment. Just a normal booking site.
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