booked Ram truck but not available at the time of pickup got disappointed. Rented another vehicle.

Remember to bring a printed translation document when picking up the car. I've rented multiple times before without using a translation document, and thought it would be fine this time as well. However, it turned out to be quite challenging to communicate, and in the end, I could only rent the car using my passport and driver's license.

Excellent service attitude, they tried their best to solve the issue of unavailable car models.

Car had not been washed & was not too clean outside with white & yellow paint on the driver's side window rubber. Gas tank only half full. No shuttle available to pick us up from cruise terminal at San Pedro despite it being advertised... Was advised it was not guaranteed if they were busy.