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Live chat Email us Service Code: 4271744082
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Reviewed: Mon, May 26, 2025
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Relevant Reviews on Hertz FRANKFURT AIRPORT T1

Anonymous

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Reviewed: Fri, Oct 31, 2025
About Hertz: 10.0 /10
The line at the airport rental desk was quite long, but picking up the car was easy. I grabbed the keys and walked to the parking lot myself. Returning the car was pretty smooth too—just followed the signs to the designated return area, left the keys inside, and the staff simply let me go. Super convenient! I booked a Ford Focus but ended up with a Renault ARKANA. The car was in great condition, just 18,000km on it, and drove really smoothly. However, the in-car navigation was terrible—either the network was bad or the system itself had issues. The GPS stuck on one spot the whole time but still somehow kept prompting me to make random turns. In the end, I had to rely on my phone’s navigation app.
About QEEQ: 10.0 /10

Page Rhys

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Reviewed: Sun, Jun 1, 2025
About Hertz: 10.0 /10
The car rental and return procedures were very convenient, but they charged a 680-euro deposit, and I don't know how long it will take to be refunded.
About QEEQ: 10.0 /10

Tobey Crichton

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Reviewed: Thu, Aug 27, 2020
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Aubrey Holmes

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Reviewed: Sat, Feb 10, 2018
About Hertz: 10.0 /10
The process was quite simple. They only asked if I was sure about purchasing insurance. Seeing that we had a lot of luggage, they suggested upgrading to an SUV for an extra 25 euros per day. We got a Volvo XC90 with a navigation system, which was incredibly helpful. Otherwise, it would’ve been difficult to access Google Maps with local data, and Baidu Maps isn’t very useful here. Make sure to bring your domestic driver’s license and its translation; otherwise, they won't include it in the record. I forgot mine and almost had a serious issue, but fortunately, someone else had theirs.

Nelly Johnny

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Reviewed: Mon, Oct 12, 2015
About Hertz: 8.0 /10
The queue for picking up the car was a bit long, but returning it was very convenient. Upon arrival, a staff member checked the car, and I just handed over the keys.
About QEEQ: 8.0 /10

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