Painless

The counter asked for a translated driver's license, typically required for international tourists. However, self-service car pickup was available at the machine. Last year, I had to fill out a complex form, but this time self-service pickup was completed in less than three minutes! Alamo retained my previous information.

Since I arrived early in the morning, there was only one staff member, but the process was quick and I had my car within ten minutes. However, one minor issue was the tolls on the highway, which could be paid either in cash or via the ETC system. I wasn't informed about this at the time. Fortunately, my friend saw an English instruction in the rental information indicating that I could use ETC and the fee would be charged to my credit card, so I was able to proceed smoothly.

Great service let me pick my own car from the convertible section smooth transaction glen ice people

Like: Comfortable for all 6 of us.
Dislike: The sat nav we purchased when we ordered from the UK was a) not necessary as the car had one so we spent money we did not need to and b) the sat nav we paid for was not up to date.

Like: Very efficient!
Dislike: Nothing.