Both the counter staff and the car delivery personnel were very polite. The counter didn't push you to buy insurance, just asked once. Very restrained, well done.

It’s a small office on the first floor of the Furama Hotel, but the staff are very nice.

Overall I had a good experience with National. They haven't refunded the security deposit of 10000baht even after a week. I am little concerned.

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

The counter opens at 8am. however office staffs came around 8:30am, even though i booked the car from 7am. they told me i booked the car after they closed their office. at least they should have come to their office by 8am hoever, the car was good in condition

easy to book through mobile application