Dollar car agent Rena did a good job of explaining all details of the car rental along with the information on additional rental add ons.

Booking platform worked well.I would recommend it.

Quite good

There was an attempt to sell insurance, but I refused.

Picking up the car required waiting in line for a while as there was only one staff member. The staff recommended additional insurance, but since it only covered a limited area, I didn't accept it and just paid for a full tank of fuel. I was told I got a free upgrade to a Dodge Challenger (the staff said Charger in English), otherwise, it would have cost an additional 15 dollars per day. I was excited about the upgrade! Because this car isn't available in my home country, I wasn't too familiar with it. It turned out to be a great car, perhaps even a luxury car! I drove it smoothly for 12 days, covering over 3000 kilometers across the US and Canada. Returning the car was also smooth, with the bearded attendant giving me the all-clear in less than a minute.

The car is too small , so the counter staff up sale us a bigger car but charge more