The vehicle provided was in great condition, which made our vacation enjoyable.

Normal

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Car pickup and drop-off at Toronto Airport were clearly marked, making it easy to find and highly efficient. During pickup, they check documents (reservation, passport, driver’s license, international driver’s permit, credit card). Since we prepaid, the process was quick, and we got the keys immediately. The car, a Toyota Sienna, was likely parked the previous day. Returning the car involved a fuel gauge check, vehicle inspection, and printing the return receipt, all done seamlessly and efficiently. However, the drop-off area at Toronto Airport was quite congested. We chose to return the car at 10 PM, but it was still very busy, so plan for extra time.

The staff has a good attitude.

The car rental counter did not push additional paid services. There was a short wait to pick up the car (20 minutes). Following airport signs made returning the car straightforward and easy.