Very good experience, highly recommendable.

Very satisfied. When picking up the car, they specifically helped me confirm the model. Since I had a lot of luggage, I chose a larger car. There were some minor scratches on the car when I picked it up, so I talked to the staff and checked the odometer, which showed the car had run 14,400 miles in total. The car was in good condition, overall a satisfying experience.

The car was definitely smaller and less performing than indicated in the reservation. I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar." I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate. I was very disappointed.

Everything good

Though Arif was very helpful during the bookin process, but he told me that i do not have full insurance and i have to buy one. Where as I paid almoat 200 aed through Easyrental for the insurance. This was very disaapointing. I felt I was over charged at the booking tume.

All good, but the full insurance which you guys upsell during the booking process is of no sense as the rental guys do not acknowledge it and press us to buy additional insurance

Mohamed who check me in was very professional and got me upgraded to bigger which worked out perfect for family thank you

We got upgraded to a Ford F-150 because the booked Nissan Frontier wasn’t available, it was a great vehicle and Alamo we super easy to deal with.