Very satisfied

Very good

Picking up the car at Pittsburgh airport is very convenient

The lady at the counter was very nice and gave me the desired vehicle that I have wanted in the first place even though the reservation she had was for something different. I really enjoyed driving the Ford fusion and was impressed that I only use a half a tank of gas for the week of my vacation.

The reservation went through but went through one level lower than what I requested.

Like: We loved the Ford Suv. It drove very well....very good turn ratio and handled the sharp curves in the mountains well. It was very clean. I am now thinking about buying one!!
Dislike: I did not realize this company was associated with England. When I picked up the car they asked me for a passport which I did not have because I am a USA citizen. They said this company gave me an European discount which made the rates lower. I guess this also would have effected my coverage if I had been in an accident. My insurance would have covered me but it would have been a real hassle.