Excellent service for great price

When I picked the car up the attendant stated the car was in perfect condition, this was not correct, I found the rear off side light cluster to be broken, there was a big dent in the front off side hood, the front near side bumper had come away from the clips which meant it was forward of its original position, there was a small dent in the near side rear door, and other little marks which all had to be reported to the attendant before I moved the vehicle. If I and my wife had not noticed these indentations and damage I could have been blamed for them which in turn could have cost us a lot of money, I strongly suggest your vehicles are correctly checked BEFORE being given to a customer. Otherwise the car performed most adequately and was extremely good on fuel, (which I left half a tank in).

The car was excellent! However the steering was not aligned, it veered to the right, but due to time constraints , we r unable to drive back and change , but we loved the car! As we travelled more than 4200km across 11 days,

The car remote to unlock doors didn't work and I had to use key to get into vehicle which set the car alarm off everytime. This was a huge inconvience and drew unwanted attention to us everyone we got into the vehicle as it wouldn't stop until the car was started. The counter was closed and there was a sign sending us to a different Florence to get car thru a different company.

Like: In terminal location n/a

Like: Good to deal with, very helpful, got better car than had booked, good location was in airport
Dislike: Had a little longer wait time than would of liked But wasn’t drastic