Compettive price for a decent car

great service,pick up was on time and drop off was smooth even though it was very early in the morning

tried to change a booking but it got a bit complicated,so we just cancelled and rebooked

Very close to airport, complimentary pick-up and drop-off, very easy-going

app gives you a nice discount but makes reading the small print a bit hard

Very efficient service. Nice car in great condition

Easy booking and confirmation

Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up. Car radio didn't work. Wasn't in english so we couldn't use for our whole trip

The car I got was exactly what I asked for and was really clean. The only downer is that the whole computer system was in Japanese and it could not be changed, there was also no USB port which is what I requested.