Pretty good experience. Picking up and exchanging cars was convenient without too much paperwork.

It's acceptable.

Not exactly provided me toyota Rav4 but a Hyunda one instead - this is a little bit dissapointing Also they charged 100$ deposit but not yet returned.

Car was too big for one person also the brand of car was very thirsty in relation petrol and not very eco friendly

Rented the car from Melbourne airport. Even though it was close to mid night both the staff members at the main counter were very helpful. They were quick in providing the rental cars. Got KIA CERATO in a clean condition. Also requested for a baby seat which the staff already arranged for in-advance. Document check and other formalities were quickly completed. During return the staff was available at the Drop-off zone. They confirmed the full fuel indicator and also took a photo as confirmation. Gave enough time to take out stuff from the car. Overall it was a very nice experience, unlike to few reviews which i read previously. Great going guys, will rent again from Europcar when needed.

I found this site very well priced compared to other website which provide similar car rent services. In-fact for the same car service provider EasyRentcars provide a much better price (including for Full-protection insurance which covers all the things). I have bookmarked the link to use it again.