Will use Easy Rent again, probably won't use Fox Rent a Car again

Fox was great

Would have been nice to have a fob, but had to use a key to get in the Jeep the whole time. They said they don’t give fobs on Jeep Wranglers.

Overall a decent experience. The car served my needs. The thing I hated the most was that I had to pay a Security Deposit when I arrived, after I had already paid for the rental before I got there, and I also purchased the extra car insurance. I did not think that was fair. Plus that extra step cuts into the waiting time which was too long as well.

The Jeep we rented had some electrical issues that effected the radio. It was really an inconvenience to have to go all the way back to the airport ( over an hour away) to exchange cars.

Long wait to get the car at the rental counter. System or employee taking too long. Employee not friendly. Car needed new wiper blades as it was hard to see in the rain in Seattle. And it rains almost daily there. Kinda of a safety hazard.