Positive, Would do again

The provider was great! They didn’t have a car ready so there was some wait time but the car was clean and the agent was helpful.

I’m not sure how price protector works.

The car was posted at having a full tank but the tank was only 5/8 full. We pointed it out and it was confirmed.

Good to work with

pretty easy

Email describing where shuttle at airport was located was totally wrong - tried to reach Fox but recording several times indicated that I would have to call back. Once found had to wait for shuttle to return because it was full - then there was at least 6 people standing. My reservation was for a 9:00 am flight. When I finally got to pickup location there was no cars and was told that it would be 1:00 before any cars would be available. I had this car booked for weeks - just bad business!

I needed an all wheel drive vehicle. I rented a Ford Explorer or equal. I called in advance specifically to confirm that I would get an all wheel drive vehicle. I was told that all of the Explorers were all wheel drive. Upon arrival I was told they did not have any all wheel drive vehicles but that I could get a 4 wheel drive vehicle for an extra $100. I unhapply accepted that option because I had no choice. Poorly handled by Fox.