We were so pleased to rent this beautiful car from QEEQ. Well done.

The process was smooth and the three workers are awesome. The two gentlemen that assisted me were very professional. I am glad that I chose Routes and I would choose them again. Thanks

Very smooth process.

I have mixed feelings about my experience renting a car through the website and location. Online it was not clear that the pick up location is offsite away from the airport. We took a shuttle to the pick up spot and there we experienced the worst pick up process ever. Even though the staff were courteous it was clear they were really understaffed and the process was very inefficient. We spent over two hours waiting to receive our car. However once we did receive our car we were very happy with the vehicle we received and we did not have any problems with it during our trip. Because of our long wait during the pick up, when we dropped the car off we didn’t even wait for the shuttle but chose to take an Uber back to the airport.

Booked a small car and got an unwelcome behemoth gas guzzler

Reason for the long delay in getting the car I wasn't a where that they don't rent to Florida residents. The girl at the desk was helpful and explained they would have to hold a $1000.00 on a credit card which I did but not everyone would be able to do that.

Like: The value for the price was excellent
Dislike: The company only offered Jeep Sahara vehicle which have poor sight lines, no backup cameras and are unwieldy in a city like Chicago