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Live chat Email us Service Code: 4959211308
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Just needs to be organized more.

Reviewed: Fri, Apr 12, 2019
About Routes: 6.0 /10
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

p.linney

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Mar 8, 2020
“Great Value, Newer Car, Nice Staff”
About Routes: 10.0 /10
it would be nice to have a faster check in system I will have all my details written out but would be nice to have a quicker arrive and go system,

G.Dooley

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Jul 28, 2019
About Routes: 9.7 /10
Awesome experience fair exceeded my expectations. Will use them again given the opportunity. Don’t forget to bring you proof of insurance with you at checkin.
About QEEQ: 10.0 /10

J.Zolot

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Economy | Kia Rio or similar
Reviewed: Fri, Jun 7, 2019
“fine”
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10

D.Hawthorne

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 4, 2019
“They didn’t have the car I paid for, instead they stuck me with a gas wasteful V8 Auto all black.”
About Routes: 8.0 /10
The customer service was awful. They were cheaper than competitors, but you get what you pay for and I find that disturbing.
About QEEQ: 9.0 /10
Good third party firm. The business model is effective, but the firms benefiting from the outfit must comply to higher quality standards.

J.Ziemba

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Compact SUV | Kia Sportage or similar
Reviewed: Tue, Sep 25, 2018
“Only Jeeps”
About Routes: 8.2 /10
Like: The value for the price was excellent
Dislike: The company only offered Jeep Sahara vehicle which have poor sight lines, no backup cameras and are unwieldy in a city like Chicago

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