Bad!

K.Andes

Portugal

Reviewed: Sat, Jul 27, 2019

About GOLDCAR: 6.3 /10

I have never received an email receipt from them, even though they promised to send one. They have not refunded the “deposit” and they have charged extra to my credit card. I will now have to fight charges with my credit card. I will not use them (or you) again, I will just go straight to Avis.

Economy | Ford Fiesta or similar

4-day rental

Relevant Reviews on GOLDCAR Lisbon Airport

S.Katsilov

Portugal

1 days rental

Mini | Opel Adam or similar

Reviewed: Tue, Nov 19, 2019

About GOLDCAR: 10.0 /10

About QEEQ: 10.0 /10

best

P.Mournian

Portugal

12-day rental

Intermediate | Nissan Pulsar or similar

Reviewed: Thu, Aug 29, 2019

“Enjoyed holiday, no damage to car. Stressful start on initial pick up.”

About GOLDCAR: 7.7 /10

Goldcar informed me insurance excess was fixed at €1600 and this could apply even for the smallest of damage. They almost insisted that I take extra insurance for €300+ addition. Hugely disappointing, especially as the car we got had many many scratches and issues that I had to take 12 photos on pick up.

About QEEQ: 7.0 /10

Excess circumstances Should be made more clear at time of offer and booking.

J. B .

Portugal

20-day rental

Compact | Peugeot 2008 or similar

Reviewed: Sat, Aug 24, 2019

“Terrible. Pre pay for insurance and at pick up they tell you it isn’t valid and end up charging more”

About GOLDCAR: 5.0 /10

Terrible service pre pay for insurance they charge me again for something i did not ask saying that ins i pre pay doesn’t count for them. Rip off! Never again .Do Not Recommend at all.

J.Paboucek

Portugal

9-day rental

Mini | Opel Adam or similar

Reviewed: Thu, Aug 8, 2019

About GOLDCAR: 5.7 /10

Horrible experience with counter staff at Lisbon Airport. Unfriendly, lazy, failed to provide information about the drop-off process, tried to manipulate me to buy extra insurance. Extremely unprofessional and would not use them again.

About QEEQ: 8.0 /10

ACali

Portugal

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Jun 10, 2019

“Car insurance was not accepted by rental car vendor and wasted my money.”

About GOLDCAR: 8.7 /10

Goldcar at Lisbon Airport refused to accept the full coverage insurance that I purchased through eayrentcars.com and therefore I wasted a good sum of money. I even had the certificate of coverage with me and they would not accept that.

About QEEQ: 8.0 /10

Goldcar refused to accept the full coverage insurance that I purchased through easyrentcars.com and therefore I wasted a good sum of money through easyrentcars.com. The insurance this site sells comes off as a bit of a scam. I ended up paying an additional amount of around 150 euro to cover my rental with no excess through Goldcar. I do not recall easyrentcars.com offer an option to opt out of the insurance either.

Bad!

Relevant Reviews on GOLDCAR Lisbon Airport

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