Never again with Easy Rent Cars

Portugal

Reviewed: Sat, Aug 3, 2019

About GOLDCAR: 10.0 /10

Goldcar provided excellent customer service. They were very kind during pick up & drop off. The only thing that was on the downside is that they charged €104 for a full tank which is not at all reasonable because when we filled up gas on the car, it was around the range of €50-70max for a full tank & we normally use up all the gas before fueling up. Also I’d like to add that when we got the car, gas was only 75% full. When we mentioned it to the employee he said this car is full tank & that it just doesn’t show full on the metre which is the most bullshit thing I’ve ever heard. Anyway long story short we ended up getting a refund of €25 for the not receiving the car in full tank. Other than that, everything went smoothly.

Economy | Ford Fiesta or similar

9-day rental

Relevant Reviews on GOLDCAR Lisbon Airport

Peter G.

Portugal

7-day rental

Small SUV | Fiat 500X 2 Doors or similar

Reviewed: Thu, Mar 19, 2020

“Very bad customer service”

About GOLDCAR: 9.0 /10

When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.

About QEEQ: 10.0 /10

A.Alves

Portugal

7-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Dec 12, 2019

About GOLDCAR: 9.7 /10

Staff was very pleasant

About QEEQ: 10.0 /10

S.Katsilov

Portugal

1 days rental

Mini | Opel Adam or similar

Reviewed: Tue, Nov 19, 2019

About GOLDCAR: 10.0 /10

About QEEQ: 10.0 /10

best

V.Tandon

Portugal

6-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Aug 8, 2019

“Some hidden costs, but good experience overall”

About GOLDCAR: 7.3 /10

Towards the end, the car indicated an Oil problem which was a bit disconcerting. Also, There are charges only my contract I don't understand nor were they explained (Premium Location & Smart return). And I don't understand the final amount charged to my card. There is no break up provided.

ACali

Portugal

4-day rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Jun 10, 2019

“Car insurance was not accepted by rental car vendor and wasted my money.”

About GOLDCAR: 8.7 /10

Goldcar at Lisbon Airport refused to accept the full coverage insurance that I purchased through eayrentcars.com and therefore I wasted a good sum of money. I even had the certificate of coverage with me and they would not accept that.

About QEEQ: 8.0 /10

Goldcar refused to accept the full coverage insurance that I purchased through easyrentcars.com and therefore I wasted a good sum of money through easyrentcars.com. The insurance this site sells comes off as a bit of a scam. I ended up paying an additional amount of around 150 euro to cover my rental with no excess through Goldcar. I do not recall easyrentcars.com offer an option to opt out of the insurance either.

Never again with Easy Rent Cars

Relevant Reviews on GOLDCAR Lisbon Airport

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