GOLDCAR, Lisbon Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Lisbon Airport Information, Car Rental Instructions & Policies

Address

LIS, Lisboa, 1700-007, Portugal

Telephone

+351 22 207 6408

Pick-up Instructions

You can walk to the counter of GOLDCAR - Lisbon Airport car rental.

Instructions: Customers should go straight to the meeting point. According to the documents shared by the supplier the meeting point is next to the Vodafone Shop.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 1200	15-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,AMEX are not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
France Italy Andorra Gibraltar Spain	EUR 12 per day

Only Travelto Andalucia is allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-2000 for other car models.

EUR 1200 for Toyota Aygo O Similar,

EUR 1200 for Jaecoo 5 Ev Max,Toyota Starlet,Volkswagen Polo Vivo Trendlin,Nissan Qashqai,Toyota Aygo,Toyota Aygo O Similar,Fiat 500,

EUR 1200 for Seat Ibiza,

EUR 1200 for Volkswagen Polo Vivo Trendlin,

EUR 1600 for Suzuki Jimny,

EUR 1200 for Fiat Doblo,

EUR 1600 for Skoda Scala,

EUR 1600 for Nissan Sentra Or Similar,

EUR 1600 for Audi A3,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Nissan Versa,Volkswagen Id 3,Renault Captur,Chevrolet Trax,Citroen Berlingo Or Similar,Toyota Corolla,Renault Captur,Nissan Sentra Or Similar,Toyota Fortuner 4x2 Or Similar,Audi A3,Audi A1,Kia K4,Citroen C4 Grand Space Tourer,Bmw 116,Audi A8-diesel,

EUR 1600 for Toyota Corolla,

EUR 1600 for Citroen C4 Spacetourer,

EUR 2000 for Renault Espace 7 Pax,

EUR 2000 for Opel Combo,

EUR 2000 for Grand Tourneo Connect,

EUR 2000 for Fiat Egea,Grand Tourneo Connect,Alfa Romeo Stelvio Or Similar,Gm Spin Premier 18,Fiat 500,Ford Taurus,Mercedes C-class,Peugeot 508,Opel Combo,Mercedes-benz Gls450 Or Similar,

Theft Insurance Excess differs by car model:

EUR 1200-2000 for other car models.

EUR 1200 for Toyota Aygo O Similar,

EUR 1200 for Jaecoo 5 Ev Max,Toyota Starlet,Volkswagen Polo Vivo Trendlin,Nissan Qashqai,Toyota Aygo,Toyota Aygo O Similar,Fiat 500,

EUR 1200 for Seat Ibiza,

EUR 1200 for Volkswagen Polo Vivo Trendlin,

EUR 1600 for Suzuki Jimny,

EUR 1200 for Fiat Doblo,

EUR 1600 for Skoda Scala,

EUR 1600 for Nissan Sentra Or Similar,

EUR 1600 for Audi A3,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Toyota Corolla,

EUR 1600 for Citroen C4 Spacetourer,

EUR 2000 for Renault Espace 7 Pax,

EUR 2000 for Opel Combo,

EUR 2000 for Grand Tourneo Connect,

EUR 2000 for Fiat Egea,Grand Tourneo Connect,Alfa Romeo Stelvio Or Similar,Gm Spin Premier 18,Fiat 500,Ford Taurus,Mercedes C-class,Peugeot 508,Opel Combo,Mercedes-benz Gls450 Or Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Lisbon Airport

Railway Stations

1.6 mi from Gare Do Oriente

3.8 mi from Rossio Station

3.9 mi from Santa Apolonia Train Station

Hotels

3.4 mi from Lisbon Serviced Apartments - Benformoso

3.8 mi from Spirit of 1512 by Lisbon Unique Apart

6 mi from BELÉM TERRACE by HOMING

Other Landmarks

3.4 mi from Liberty Avenue

3.5 mi from Aqueduct Of The Free Waters

3.9 mi from Santa Justa Elevator

CHECK RATES

Map view of GOLDCAR Store Location

coordinates: 38.76897 -9.129365

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 8.6
Vehicle cleanliness: 8.6
Spaciousness: 8.1
Counter staff: 6.3
Pick-up location: 8.4
Drop-off location: 7.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

G.Znutas
Lisbon
7.3 /10 Good
Reviewed: Thursday, December 15, 2022
Did not explained how to pay tolls in Portugal.
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Rob
Lisbon
10 /10 Excellent
Reviewed: Thursday, August 18, 2022
The car and service were excellent. The wait time at the airport was longer than I would like but drop off incredibly smooth. Highly recommended overall.
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Peter G.
Lisbon
9 /10 Excellent
Reviewed: Thursday, March 19, 2020
When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.
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T.Wilson
Lisbon
8.7 /10 Very good
Reviewed: Wednesday, January 8, 2020
Staff were inflexible about early pick-up (even though cars were available) and tried to up-sell a more expensive package in order to have the car 1 hour earlier. We waited the hour, then completed pickup with a friendly and helpful staff member. Numerous add-ons, such as obligatory transponder for the toll highways, were unexpected - but the total amount was not excessive.
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A.Alves
Lisbon
9.7 /10 Excellent
Reviewed: Thursday, December 12, 2019
Staff was very pleasant
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S.Katsilov
Lisbon
10 /10 Excellent
Reviewed: Tuesday, November 19, 2019
ok
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Anonymous
Lisbon
8.3 /10 Very good
Reviewed: Friday, October 11, 2019
N/A
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D.DeMelo
Lisbon
7 /10 Good
Reviewed: Tuesday, September 17, 2019
Gold car is hands down the worst crooked car company you can use. They don’t care about the customers whatsoever. All they want is to screw your over for extra money.
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Anonymous
Lisbon
6.7 /10 Average
Reviewed: Friday, August 30, 2019
Counter staff were doing their best but clearly needed more staff.
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P.Mournian
Lisbon
7.7 /10 Good
Reviewed: Thursday, August 29, 2019
Goldcar informed me insurance excess was fixed at €1600 and this could apply even for the smallest of damage. They almost insisted that I take extra insurance for €300+ addition. Hugely disappointing, especially as the car we got had many many scratches and issues that I had to take 12 photos on pick up.
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J. B .
Lisbon
5 /10 Average
Reviewed: Saturday, August 24, 2019
Terrible service pre pay for insurance they charge me again for something i did not ask saying that ins i pre pay doesn’t count for them. Rip off! Never again .Do Not Recommend at all.
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P.Fernandes
Lisbon
6.7 /10 Average
Reviewed: Tuesday, August 20, 2019
The Goldcar insurance applied is very high.
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R.Nascimento
Lisbon
5 /10 Average
Reviewed: Wednesday, August 14, 2019
Be aware of the charges! For this booking they charged me a lot of extras ( including out of hours at 11pm) that costed me more then my rental booking.
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J.Paboucek
Lisbon
5.7 /10 Average
Reviewed: Thursday, August 8, 2019
Horrible experience with counter staff at Lisbon Airport. Unfriendly, lazy, failed to provide information about the drop-off process, tried to manipulate me to buy extra insurance. Extremely unprofessional and would not use them again.
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V.Tandon
Lisbon
7.3 /10 Good
Reviewed: Thursday, August 8, 2019
Towards the end, the car indicated an Oil problem which was a bit disconcerting. Also, There are charges only my contract I don't understand nor were they explained (Premium Location & Smart return). And I don't understand the final amount charged to my card. There is no break up provided.
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Anonymous
Lisbon
10 /10 Excellent
Reviewed: Saturday, August 3, 2019
Goldcar provided excellent customer service. They were very kind during pick up & drop off. The only thing that was on the downside is that they charged €104 for a full tank which is not at all reasonable because when we filled up gas on the car, it was around the range of €50-70max for a full tank & we normally use up all the gas before fueling up. Also I’d like to add that when we got the car, gas was only 75% full. When we mentioned it to the employee he said this car is full tank & that it just doesn’t show full on the metre which is the most bullshit thing I’ve ever heard. Anyway long story short we ended up getting a refund of €25 for the not receiving the car in full tank. Other than that, everything went smoothly.
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K.Andes
Lisbon
6.3 /10 Average
Reviewed: Saturday, July 27, 2019
I have never received an email receipt from them, even though they promised to send one. They have not refunded the “deposit” and they have charged extra to my credit card. I will now have to fight charges with my credit card. I will not use them (or you) again, I will just go straight to Avis.
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Anonymous
Lisbon
10 /10 Excellent
Reviewed: Tuesday, July 9, 2019
5 minute queue which was fine. easy car pick up on first floor. drop off well signed. car inspected and confirmation email no added fees. i have used GOLDCAR many times and this was the slickest experience. thanks easyrent and goldcar.
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ACali
Lisbon
8.7 /10 Very good
Reviewed: Monday, June 10, 2019
Goldcar at Lisbon Airport refused to accept the full coverage insurance that I purchased through eayrentcars.com and therefore I wasted a good sum of money. I even had the certificate of coverage with me and they would not accept that.
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steve gifkins
Lisbon
10 /10 Excellent
Reviewed: Monday, May 27, 2019
wheni went to collect the car i told them about scratches which they wouldn't write down telling me they they knew about them and that i would receive an email showing these scratches. when i returned the car the incoming person said that there were no scratches mentioned but when i showed them photos of these scratches they were happy
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