So so!

My vehicle had bluetooth, rearview camera, touch screen radio. It did NOT have automatic windows or door locks which was a hassle considering it’s 2019. My other family members were upgraded to SUV and they paid half of what I paid .... The check-In process was brutal, they kept 1,800US for deposit which was bot written ANYWHERE And I had to call my insurance long distance to prove I was insured because he did not believe my proof of insurance...

The workplace is not ergonomic, the furniture outdated and broken. The computer did not work at the time of taking delivery of the vehicle and at the return the printer wasn’t working. The car was equipped with tires at the limit of wear, a sound was heard from a wheel, brakes or ball bearings? Although it made us a little nervous everything went well.

No gas, nearly empty tank of gas. Dents all over the car.

Everything went very smoothly from start to finish. Counter Agent Kavel Smith was extremely helpful and courteous. One suggestion would be to wash the interior of the airport van. It looked like it was rained on inside!

The reason to wait over 60 min. to pick up the rental car, due by the clients holding up time too long with easyrent customer services staffs. I do not know if the clients did not have enough ID to provide, that was the reason I stayed on line for 60 min. When my turn to be with customer services staff, it took only 10 min. done for my rental car.