Great value for money

Really good service. Offered a useful upgrade to car. Extra charges were not excessive. Would use again.

As always. Impressed with the service.

They sting you with paying for the full tank of fuel in the vehicle and then a 'service charge'. The usual trying to upsell which gets boring to listen to by pushy desk staff.

No clear signage in the airport directing you to firefly in the car park. Despite pre booking I had to wait 1 hour and 15 minutes- not enough cars available. I was told I had no choice of vehicle within the group I had ordered but the colleague beside me was offering multiple choices to other clients who had no booking! Also was charged a 34€ service charge for full to empty ( not very clear on the booking site) despite then telling me that if I return it full I would get the full fuel refund but still have to pay the 34 € service charge!!! After the delay I was told there was no damage on the car - I inspected it and had to return to the office to tell them there were 22 scraps and dents on the car!!! I will never use this provider again! I will be in Spain every week for the next 6 weeks and will use another provider or the bus!!! Not a happy customer at all!!!

The booking platform is good -

Very good car and good experience. Didn't be too picky on return which is great

the counter service was very poor and slow. instructions were bad. over charged me for items already covered by the rental agreement. the car was very dirty and full of scratches