This was my first time renting a car in Munich for a road trip, drove about 2,000 km in total. The Avis counter was really easy to find and the staff were super friendly. I paid to upgrade the car and got an almost brand‑new black Mercedes CLA, which felt rock solid on the highway and stayed with us for nearly ten days. One thing worth highlighting: QEEQ’s pickup instructions were very clear and convenient, all the info they provided was spot on. Another big plus was the insurance claim process. Before the trip I bought the super extra coverage (including tires and glass), and we actually had a minor incident where the front windshield cracked. After I got home and followed the procedure, the claim was approved and paid out within four working days. Overall, the whole experience was excellent!