Could have been better

Other than the car being dirty when first given it the process was extremely smooth. Counter help was excellent especially when he went out and washed the car himself!

Excellent. No issues whatsoever.

Car had a keyless entry with an almost dead battery. No wiper fluid, windshield was filthy on the inside, and a bumper that was hanging on for dear life. We had to wait over a half hour at airport for the shuttle and again a half hour when we returned the car. What rental makes you wait 1/2 hour when you have a flight to catch. Their recording said they pick up every 15 minutes and they only have 1 van, which makes that impossible. They also made us call our insurance to prove we had collision insurance. They should have told us ahead of time if they wanted us to provide this.

Terrible experience. Charged for a sunpass I didn't need (customer service rep insisted I would). Shuttle pick up service for airport was a 40 minute wait. Charged for collision damage I said I didn't need.

Shuttle driver told us they were out of cars, and a long line already waiting. Would be at least 1.5 hours before anything would be available. We had 2 small kids in need of a nap, and a short vacation where we didn't to lose an entire day waiting at the airport, so booked with another company and never got a car from them. Lesson learned - if it's too good of a deal, it probably is.

The car had a few issues. The needs service light came on just after renting, the tire pressure sensors went off and i had to fill them, the car had been wiped out but the bucket must have been dirty and the car was streaky. The gauge cluster was the most noticable. Overall not a bad experience.