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Chosen because it was cheapest - only later did we realize just what good value!

Reviewed: Thu, Aug 8, 2019
About Firefly: 9.3 /10
It was a long wait in the hot sun ... a water cooler would be good! The car was bigger/better than expected. No pressure to buy extra insurance, just asked if we had it and accepted it. Initially they wanted to charge an old-person supplement but accepted the letter I'd printed from Easy Rent saying there would be no extra charge. I was unaware of the 'service' charge for filling the car (it was full to empty policy) - and how anyone can justify 30euros to take a car to a garage and fill it up is unbelievable! Return was easy and we were told we'd get some cashback for the fuel that was left - I've no reason to believe otherwise but at this point (48 hours after drop off) nothing at all relating to this booking is showing on our credit card statement.
About QEEQ: 10.0 /10
Economy | Opel Corsa 2 Doors or similar

Relevant Reviews on Firefly Madrid Barajas Airport

M.Weiss

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Mini Van | Opel Zafira or similar
Reviewed: Wed, Oct 23, 2019
About Firefly: 9.3 /10
Great, spacious car!
About QEEQ: 10.0 /10

K.Stone

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Mini | Fiat 500 or similar
Reviewed: Mon, Sep 2, 2019
“My booking process was excellent! But”
About Firefly: 7.7 /10
sadly firefly staff would not accept that i had my own insurance and quoted '' not with firefly you haven't!' 'she then insisted I buy more! Hidden within the fuel options! She was Kurt with her responses and not at all accommodating. For this reason I would never use or recommend firefly again. I have added proof of the extra excess/service charges below
About QEEQ: 10.0 /10
Easyrental car hire was a pleasure to use! Great prices and great option when price drops! Definately would recommend and use again in the future! Thank you for making this process easy for me!
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Compact | Seat Leon or similar
Reviewed: Sat, Jul 27, 2019
“Trato perfecto, proceso de reserva sencillo. Muy recomendable.”
About Firefly: 9.7 /10
El coche supero las expectativas. Amplio y muy comodo.
About QEEQ: 10.0 /10

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Economy | Opel Corsa 2 Doors or similar
Reviewed: Tue, Jul 2, 2019
About Firefly: 7.0 /10
Long wait to drop of

M.D

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Mini | Fiat 500 or similar
Reviewed: Mon, Feb 4, 2019
“Overall ok - many hidden fees”
About Firefly: 8.0 /10
The hidden fees were not as expected, and quite disappointing. Additional service fees and holds on a credit card seem to be extreme. A credit report check or something less related to almost $1,000 in holding fees is too large - even if they are typically returned. The parking details in the specific area were not as clear as well.

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