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Live chat Email us Service Code: 1495299264
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I would rent from them again!

Reviewed: Sun, Aug 18, 2019
About Europcar: 9.3 /10
I loved how small yet zippy it was. The only problem was the battery died on one day and while the service was super polite, I was on hold for a VERY long time, eating up a whole afternoon. Part of this was my fault. I gave them the wrong [an old] French phone number. I had to call back to fix the error and then I was listening to some pretty terrible muzak for a looooong time. Once I connected there seemed to be some confusion: I was not in the system. It didn't occur to the man that I hadn't yet even been put in the queue. Once that was cleared up it wasn't long before a serviceman helped with boosting the car. A quick tutorial on the lights, etc, when I picked the vehicle up, might have [I'm not sure why the batter died, neither was the serviceman] avoided the whole scenario. Fortunately, I didn't have a train to catch that day and it just pushed back a trip to the grocery store.
About QEEQ: 8.0 /10
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar in France

Vivien Pritt

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Reviewed: Thu, May 18, 2017
About Europcar: 10.0 /10
Bought full insurance, but Europecar still asked me to purchase insurance when renting the car!
About QEEQ: 10.0 /10

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Economy | Peugeot 208 or similar
Reviewed: Wed, Jun 19, 2024
“Reserved regular car, received electric car. Was forced to upgrade.”
About Europcar: 9.0 /10
Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.
About QEEQ: 10.0 /10
Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.

D.Benari

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Compact | Ford Focus or similar
Reviewed: Mon, Jun 3, 2019
“great service but weak car.”
About Europcar: 10.0 /10
We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.
About QEEQ: 10.0 /10

N.RIsteski

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Economy | Citroen C3 or similar
Reviewed: Tue, Apr 16, 2019
“Terrible, misleading and never again!”
About Europcar: 2.0 /10
They overcharged us - instead of booking our car for 2 days they invoiced us for 3 days. And charged us EUR 120 extra for insurance and fuel!

F.KOCH

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Fri, Jul 27, 2018
“Awesome experience”
About Europcar: 9.8 /10
Like: Cheap rental but great service and upgrade in the car offered. A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely
Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.

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