I would rent from them again!

T.Yarr

France

Reviewed: Sun, Aug 18, 2019

About Europcar: 9.3 /10

I loved how small yet zippy it was. The only problem was the battery died on one day and while the service was super polite, I was on hold for a VERY long time, eating up a whole afternoon. Part of this was my fault. I gave them the wrong [an old] French phone number. I had to call back to fix the error and then I was listening to some pretty terrible muzak for a looooong time. Once I connected there seemed to be some confusion: I was not in the system. It didn't occur to the man that I hadn't yet even been put in the queue. Once that was cleared up it wasn't long before a serviceman helped with boosting the car. A quick tutorial on the lights, etc, when I picked the vehicle up, might have [I'm not sure why the batter died, neither was the serviceman] avoided the whole scenario. Fortunately, I didn't have a train to catch that day and it just pushed back a trip to the grocery store.

About QEEQ: 8.0 /10

Europcar

Angouleme

France

Mini | Renault Twingo 2 Doors or similar

1 days rental

Relevant Reviews on Europcar in France

Renata Tate

France

1 days rental

Europcar

Paris

France

Reviewed: Fri, Jul 24, 2015

About Europcar: 10.0 /10

We picked up the car near the Galeries Lafayette in Paris, then went to a nearby parking area for a self-service pickup. There were no inspection procedures. For the return, we dropped it off at Charles de Gaulle Airport without any checks. We just parked it in the car rental area of the airport, noted the parking spot, and that was it. The return time was based on the pick-up time. Our booking said pick-up at 8:00 AM, but we actually picked it up at 9:00 AM. Not only did they not charge us any late fees, but they also changed the original return time from 8:00 AM to 9:00 AM. Awesome! The only downside is that the deposit refund takes quite long, about 60 days. We rented the car for a total of 11 days, with a deposit of nearly 567 euros.

F.Kattan

France

5-day rental

Compact | Toyota Corolla or similar

Europcar

Mulhouse Airport(MLH)

Mulhouse

France

Reviewed: Tue, Dec 7, 2021

About Europcar: 9.0 /10

Great front desk staff

About QEEQ: 10.0 /10

Excellent Web site

S.Walton

France

1 days rental

Economy | Citroen C3 or similar

Europcar

Toulouse Airport(TLS)

Toulouse

France

Reviewed: Sun, Sep 22, 2019

“An insulting money hustle at Europcar Toulouse Blagnac”

About Europcar: 8.3 /10

I’ve rented from Europcar many times over the past few years, and I've never experienced the hustle that I was confronted with in Toulouse Blagnac. I arrived an hour before my scheduled pickup time, and without calling over to the parking garage, the rep told me that my car was not ready, but that she could provide me with different car for a €50 additional fee. I chose to wait an hour. When I asked her if there was a chance that my car would be ready before the scheduled time, she guaranteed me that it would not, but she also guaranteed me that it would be ready at exactly the scheduled time. Clearly, this was a deception – pay €50 more and leave now, or we’ll make you wait an hour. Then when I did rent the vehicle, another rep tried twice to convince me to upgrade my insurance, even after I showed him that I had already upgraded insurance through Easy Car, and he tried twice to convince me to sign off on the agreement that would allow me to return the car without a full tank, even after he admitted that it would cost considerably more than if I filled the tank, which I said was not a problem for me. I've never had an experience like this in other Europcar agencies that I dealt with over the years: Paris, Montpellier, and Millau. Unless Europcar is willing to address these issues, I will never again rent a car from them at the Toulouse airport.

About QEEQ: 10.0 /10