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+1-8007618913
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+44-2035140670
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+81 3-4578-4029
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+55-6140426960
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+33-970019487
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+972-23752163
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+86-1089171020
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4277871082
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I would rent from them again!

Reviewed: Sun, Aug 18, 2019
About Europcar: 9.3 /10
I loved how small yet zippy it was. The only problem was the battery died on one day and while the service was super polite, I was on hold for a VERY long time, eating up a whole afternoon. Part of this was my fault. I gave them the wrong [an old] French phone number. I had to call back to fix the error and then I was listening to some pretty terrible muzak for a looooong time. Once I connected there seemed to be some confusion: I was not in the system. It didn't occur to the man that I hadn't yet even been put in the queue. Once that was cleared up it wasn't long before a serviceman helped with boosting the car. A quick tutorial on the lights, etc, when I picked the vehicle up, might have [I'm not sure why the batter died, neither was the serviceman] avoided the whole scenario. Fortunately, I didn't have a train to catch that day and it just pushed back a trip to the grocery store.
About QEEQ: 8.0 /10
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar in France

Jonas Wilson

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Reviewed: Fri, Nov 22, 2024
About Europcar: 8.0 /10
The practice of upselling insurance and suggesting a model change is very unpleasant. The main goal seemed to be to increase my expenses without considering my actual needs, which I do not appreciate. The condition of the car was very poor. I've rented cars in France many times before, and this is the first time I've encountered such a situation.
About QEEQ: 10.0 /10

Alan Harry

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Reviewed: Sun, Jun 9, 2024
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Marjorie Nelly

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Reviewed: Wed, Feb 26, 2020
About Europcar: 10.0 /10
The gentleman who assisted us spoke very good English. He verified some basic information and asked about insurance. We mentioned we already had full coverage, and he didn't try to upsell us. A €300 pre-authorization was made on our card, which he said was a deposit and would be refunded later.
About QEEQ: 10.0 /10

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Economy | Citroen C3 or similar
Reviewed: Thu, Aug 1, 2019
“Do not use europcar if in a rush”
About Europcar: 7.3 /10
Over 2 hours before we saw our car - terrible would not use them again.
About QEEQ: 8.0 /10
No issues

J.B. Van de Velden

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Mini Van | Renault Scenic or similar
Reviewed: Wed, Mar 27, 2019
“Asked for car to drive in Switzerland but got car without winter tires”
About Europcar: 7.0 /10
Had to pay an additional Eur 200 for a car with winter tires. Had asked specifically for a car to drive in Switzerland. At the desk I was informed that driving the car I got in Switzerland was not allowed since it had only summer tires. Driving this car in Switzerland could result in fines and liability. But “you can pay extra for another car” staff then told me. I felt tricked and forced to pay extra.
About QEEQ: 8.0 /10

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